September 11, 2021

Apakah Service Level Agreement

Filed under: Uncategorized — Administrator @ 6:27 am

Can be helped how to calculate the cost of Managed Service Sir. This is due to the fact that both parties participated in the preparation of the SLA and accepted the defined level of service. At this point, the service provider knows the customer`s expectations and the customer also knows the advantages and disadvantages of the service provider. The existence of a service level agreement benefits both parties by providing absolute clarity on what can be expected from a business relationship. As Glints explained, a service level agreement is a contract that is necessary to keep its business running smoothly. The Telecommunications Act 1996 does not expressly require companies to have CAs, but it does provide a framework for companies in Sections 251 and 252. .

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